Shipping & delivery
We are proud to offer free shipping on all US orders with an expected delivery of 1-2 days. Nothing means more than bringing you great value and service.
How do you ship packages?
Packages ship from the US with USPS. For international orders, we may use alternative partners.
Do you ship worldwide?
Yes, we charge an additional $10 in shipping to locations outside of the US. We also have a longer delivery time than our expected 1-2 days
What about customs?
We are responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be sent to you and may get custom fees when they arrive at your country.
How long does international shipping take?
Shipping varies by location, but will on average take 2-6 days to get to your country. (This includes our 1-2 day processing time.)
Do you provide tracking information?
Yes, you will receive an email once your order ships that contain your tracking information. If you haven’t received tracking info within five days, please contact us at firstname.lastname@example.org.
My tracking says, “No information available at the moment.”
For some shipping companies, it takes 2-5 business days for the tracking information to update in their system. If your order is more than five business days old and there is still no information on your tracking number, please contact us at email@example.com.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you’ve specified combined shipping.
If you have other questions, please contact us at firstname.lastname@example.org or via our chat, and we will do our best to help you out.
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